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Items where Author is "SHAFIRA NADYA ZALSA"
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Thesis
SHAFIRA NADYA ZALSA (2024) Peran Frontliner dalam Menciptakan Kepuasan Nasabah PT Bank Central Asia: Studi pada Customer Service PT Bank Central Asia Tbk Cabang Utama City Tower di Jakarta. Artikel Ilmiah thesis, Universitas Terbuka.
