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Items where Author is "PETRA OLIVIA JOEL"
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Thesis
PETRA OLIVIA JOEL (2024) JUDUL PENGARUH STANDAR OPERASIONAL PROSEDUR (SOP) TERHADAP TINGKAT KEPUASAN PELAYANAN NASABAH (STUDI PADA BANK MALUKU MALUT CABANG PIRU). Artikel Ilmiah thesis, Universitas Terbuka.
