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Items where Author is "HELLENS ANGGELA"
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Thesis
HELLENS ANGGELA (2024) EVALUASI EFEKTIVITAS PENERAPAN STANDAR OPERASIONAL PROSEDUR (SOP) CUSTOMER SERVICE OFFICER BANK DALAM MENINGKATKAN KUALITAS PELAYANAN PERBANKAN. Artikel Ilmiah thesis, Universitas Terbuka.
